Return Policy
Unless otherwise stated in the product notes or at the time of purchase, all merchandise purchased from R&R Sports Inc. may be returned for a replacement or refund (excluding shipping charges) within 15 days of the items delivery. Returns must be unused, in new condition, and in the original sealed manufacturer's packaging (including Styrofoam/packing material, plastic bags, accessories, all parts, screws, tools, manuals, warranty cards, registration information, etc.). Return delivery of a UPS/USPS package to our facility does not constitute approval of a returned item. Approval of returned merchandise is at the sole discretion of R&R Sports Inc. Return eligibility will be determined with regard to the item's condition, time of order, return reason and additional factors we deem neccessary. Returns received after 30 days will carry a 20% restocking fee. Returned items that are not in original packaging and/or showing any signs of use, installation or wear will carry a 20% restocking fee or may be refused entirely depending upon the severity of wear. R&R Sports reserves the right to refuse the return of any product that is used, damaged or un-sellable for any reason. Return shipping will only be refunded in the event of an error made by R&R Sports, meaning shipment of an incorrect item [item you did not order] or damaged goods. All products are inspected before shipment, R&R Sports has the right to determine if a product was damaged or faulty prior to shipment.
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Warehouse Items:
While most of our items are shipped directly from our primary location, some products are stocked within a 3rd party warehouse. These products can face additional processing and shipping times that are beyond our control. These products are categorized to hold the lowest shipping charges to constitute for the additional wait time. Projected wait time is clearly stated in the "Shipping Notice" section found within the product description of any product facing prolonged processing times. Due to restocking fees, these products cannot be returned for any reason other than delivery of a defective item or incorrect size [apparel products only].
We appreciate your understanding in this matter.
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If you have any questions or concerns regarding a product or return please do not hesitate to contact us at the following:
3250 Fields Dr, Bettendorf IA 52722
563-243-4696